Terms & Conditions

At Strong-Wind, we are trying our best to provide every customer with as good shopping experience as possible, such as providing the best pre-sale and after-sale customer service, replying to each question of our customers as fast as we can, shipping each order placed by our customers as quickly as possible, etc.

1. Secure Payment - Paypal

All transactions are completed by Paypal, so you don't have to worry the security of your money.

2. What You See is What You Get

We promise all of you that the guitar or ukulele you received is just the one shown on our site. If you find that the package you got is different from the one you see on our site, just feel free to contact us, and we will send the right package to you in no time(Notice: The Package Must Be Unused.).

3. Price Of Item

Prices of our items will be lower during the Festival Promotion Period, so, it is normal that the prices of our items will go down and up.

4. Return Policy

If you bought a wrong item Unintentionally, please tell us the correct item that you want to buy, and we will ship the right item to you immediately. If you received a broken item, please send us some photos of the broken parts of the item you received.

For more information of the terms, please send your letters to Strong-Wind@dfyq.com, and we will get back to you as soon as we can.

Thank you for your time !